Privacy Policy

Last updated: August 15th, 2024

1. Introduction

Welcome to Avora's Privacy Policy. This policy describes how we collect, use, and handle your personal information when you use our AI-powered browsing assistant and related services. Avora is committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We collect the following types of information:

Email address: We collect your email address when you create an account or use OAuth services (Google or Discord) to log in.
Authentication tokens: We store authentication tokens for OAuth services to maintain your login session.
Usage data: We track your usage of our services, including the number of basic and advanced prompts you use.
Subscription information: If you subscribe to our paid plans, we collect and store information about your subscription status, plan type, and payment history.
Browser content: When you use our AI assistant, we process the content of the web pages you're viewing to provide relevant responses. This includes the page URL, title, content, and available links.
Chat history: We store your chat history with our AI assistant to provide context-aware responses.
Log data: We collect log data for debugging and improving our services, including request UUIDs and timestamps.
Cookies: We use cookies to maintain your login session.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our AI-powered browsing assistant and related services.
To authenticate your account and maintain your login session.
To track your usage of our services and enforce usage limits based on your subscription plan.
To process payments and manage your subscription.
To generate AI responses based on the content of web pages you're viewing and your queries.
To improve and personalize our services based on your usage patterns and feedback.
To communicate with you about your account, subscriptions, and support requests.
To detect and prevent fraudulent activities and ensure the security of our services.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With third-party service providers: We use Lemon Squeezy for payment processing and subscription management. They may receive your email address and subscription details.
With AI service providers: We use OpenAI and Anthropic to generate AI responses. The content of web pages and your queries are processed by these services to provide responses.
For OAuth authentication: When you use Google or Discord to log in, we share necessary information with these platforms to authenticate your account.
For legal reasons: We may disclose your information if required by law or in response to valid requests from public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Using encryption for sensitive data transmission and storage.
Implementing secure authentication mechanisms, including JWT tokens and OAuth.
Regularly updating and patching our systems to address security vulnerabilities.
Limiting access to personal information to authorized personnel only.
Using secure third-party services for critical operations like payment processing.

6. Your Rights

You have certain rights regarding your personal information, including:

The right to access and view your personal information.
The right to correct inaccurate or incomplete information.
The right to delete your account and associated data.
The right to object to or restrict certain processing activities.
The right to data portability, where applicable.

To exercise these rights, please contact us by sending an email to support@avora.one.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory reasons.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@avora.one